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Frequently Asked Questions

Q: Why do corporations support NetHope?

A: Corporations support NetHope because they see the multiplier effect; that is the ability to positively impact a large number of people and communities through a single point of contact. They see the value in NGOs working together to solve common needs through shared resources and expertise. NetHope can leverage its on-the-ground reach and experience to ensure efficient and effective deployment of resources.

Q: Which NGOs are involved with NetHope?


Currently NetHope membership consists of 43 international NGOs including: Accion, ActionAid, Ashoka, CARE, Catholic Relief Services, CHF, ChildFund International, Children International, Christian Aid, Compassion International, Concern Worldwide, FHI, FINCA, Grameen Foundation, Habitat for Humanity, Heifer International, International Federation of Red Cross and Red Crescent Societies, International Rescue Committee, Mercy Corps, Nature Conservancy, Opportunity International, Oxfam, Pact, PATH, Plan, Relief International, Save the Children, VSO, WaterAid, Wildlife Conservation Society, Winrock International and World Vision. In addition, the American Red Cross, the Canadian Red Cross and Save the Children - UK are Federated Members.

Q: Where does NetHope operate?

A: NetHope members operate in more than 180 countries around the world. NetHope operates regional chapters in: Europe, East Africa, India, West Africa, Pakistan and Haiti. NetHope Headquarters are located in McLean, Virginia.

Q: What makes NetHope unique from other NGOs?

A: NetHope is unique because of its innovative, collaborative business model. NetHope brings IT professionals from NGOs to share their technology resources and expertise and together, create the scale needed to reach and positively impact the more than 3 billion underserved people and communities in the most remote areas of the world.

Q: What is NetHope?


NetHope, which started in 2001, is a new-generation information technology collaboration of 43 leading international nongovernmental organizations (NGOs) representing more than $40 billion (U.S.) of humanitarian development, emergency response, and conservation programs serving millions of beneficiaries in more than 180 countries. Through member collaboration and by facilitating public-private partnerships with major technology companies, foundations, and individuals, NetHope helps members use their technology investments to better serve people in the most remote areas of the world.

Q: What are some of NetHope’s projects?


  • NetHope develops and implements a NetworkReliefKit (NRK) which provides data and voice connectivity in a small, transportable suitcase allowing NGOs to quickly establish a short-term communications solution in the event of a disaster or emergency.

  • NetHope tests and manages the deployment of communications infrastructure to provide member agencies with access to the Internet at remote project sites where relief and development operations are carried out. NetHope's support may include obtaining low-cost satellite, wireless and terrestrial communication facilities, and managing their deployment in developing countries where the absence or poor quality of conventional, land-based telecommunications infrastructure is an obstacle to carrying out members' humanitarian work.

  • NetHope provides forums for member agencies to document and share their field experiences regarding the effectiveness of their telecommunication technology and to suggest ways to improve future delivery of services.

  • NetHope's ICT Skills Building Program improves emergency response and enhances organizational effectiveness by strengthening crucial ICT skills.

  • NetHope's Shared Services Program assists NGOs through both strategic cost management and capacity building, with the overall goal of standardizing and reducing back-office spending for program growth by deploying scalable technologies, processes, and standards.

  • NetHope's Innovation for Development (I4D) Program works with members to design Information and Communication Technology (ICT) solutions that can be replicated across NetHope membership organizations. Focus areas for this initiative are: agriculture, healthcare, education, conservation and finance/commerce.

Q: Is NetHope working on disaster relief only?


NetHope’s work falls into our five strategic initiatives: Connectivity, Field Capacity Building, Emergency Response, Shared Services and Innovation for Development. Many of the resources or methods implemented in these programs are shared and reapplied to create ICT solutions for challenges in all developmental sectors (agriculture, health, education).

Discover the extent of NetHope’s impact on our Impact pages.

Q: Is NetHope effective?


Yes. NetHope’s unique funding model gives donors confidence that their dollars and in-kind contributions have a much larger impact than any stand-alone donation ever could.

Learn more about how NetHope leverages contributions for the greatest impact on the ‘Our Model’ page.

Q: Is NetHope accountable?


Yes. You can request our past financial reports, Organizational Updates — which showcases our mission and five strategic initiatives — on our ‘Financials’ page.

Q: How is NetHope funded?

A: NetHope receives cash and in-kind contributions from member organizations, corporations and foundations, as well as donated time from members and experts from the private sector, academia and industry specialists.

Q: How does NetHope help NGOs?

A: NetHope facilitates collaboration and joint projects among its members that focus on ways to best apply technology for connectivity and other solutions in developing parts of the world. NetHope attracts additional funding, technology resources and business consulting services to support projects from corporations such as Microsoft, Cisco, Accenture, Intel, Baker & McKenzie, and Waggener Edstrom Worldwide. Lastly, NetHope shares best practices with the public at large.

Q: How does my organization become a member of NetHope?


Our intent is to cultivate potential members who will both benefit from and contribute to NetHope. A prospective member must operate as a government recognized nonprofit organization with an ICT capability and have a presence in at least two developing regions of the world.

Find out more by visiting our Learn about NGO membership page.

Q: How did NetHope start?


In March 2001, Ed Granger-Happ, then CIO of Save the Children, authored a paper entitled "Wiring the Global Village" that discussed two hypotheses: 1) International nonprofits could solve the connection problem better, faster, and cheaper if we did it together rather than reinventing the wheel as individual organizations; and 2) We would be in a better position to partner with corporate sponsors as a group rather than as individuals. Both have proved true. This paper was presented to Cisco's corporate philanthropy group. Shortly thereafter, Cisco Fellow Dipak Basu coined the name "NetHope," and NetHope was born.

Q: How can I get involved?


There are many ways for you to get involved with NetHope. Click the “Get Involved” link on our site’s leftside navigation bar for a dropdown to see your options.

You can also stay involved by ‘Liking’ NetHope on Facebook and following us @NetHope_Org on Twitter. 

Q: Can individuals join NetHope?


NetHope members are international NGOs operating in the developing world, not individuals. If you work for an organization that might be interested in joining NetHope, please see our Member Information page.